My stay at The Westin Miyako Kyoto had its highs and lows. The great location near the subway and temples really stood out, and the breakfast buffet was delicious. However, I encountered a strange scented air issue that bothered my allergies, and the value didn't quite measure up to the price. Overall, it's a good hotel, but it could use some improvements.
Rooms
6.0
I appreciated the spacious city view room and the fantastic shower, which is classic Westin. However, the overall facilities felt dated compared to other hotels I've stayed at.
Service
9.0
The staff were friendly and professional. I had a warm welcome even late at night, which made a positive impression on me.
Location
9.0
The location is excellent, just around the corner from the subway and within walking distance of several attractions. A great base for exploring Kyoto.
Dining
7.0
I loved the breakfast buffet which offered a lovely variety of both Japanese and Western dishes. The only downside was the club lounge experience, which was disappointing.
Facilities
6.0
The gym and spa facilities were impressive, particularly the outdoor onsen. However, the business lounge was lacking, and some areas need more attention.
Patrick
United States of America,
February
2025
6.4/10
I had a wonderful stay at The Westin Miyako Kyoto. The beautiful views of the city from my room were a highlight, and the staff were friendly and incredibly helpful. However, due to ongoing renovations, some amenities like the gym were closed, and getting to my room involved navigating two elevators and a long walk. Overall, I’d definitely return once renovations are complete.
Rooms
10.0
The junior suite I booked was spacious, very clean, and had a comfortable bed. The beautiful Heian-kyo view from my room added to the experience.
Service
9.0
The staff were always friendly and attentive. Their efforts to ensure an enjoyable stay were commendable.
Location
8.0
The hotel is a bit far from the city center, but the free shuttle service was very convenient. Plus, it’s within walking distance to some beautiful temples.
Dining
9.0
The breakfast buffet offered a huge variety of both Western and Japanese dishes, which I loved. The dining options were great, although some restaurants were unavailable due to renovations.
Facilities
8.0
Amenities such as the public onsen were fantastic, although I wished they opened earlier. The hotel also had beautiful gardens to explore.
Scott
United States of America,
December
2024
6.0/10
My stay at The Westin Miyako Kyoto was fantastic! The location was perfect for exploring the Higashiyama temples, and the picturesque views of the mountains added to the charm. While I found that the room could get a bit cool, especially during the cold spell in March, the cozy, comfy bedding made for some restorative sleep. A couple of downsides were the higher prices in the restaurant and the lounge's limited hours, but overall, it was a beautiful experience where luxury meets convenience.
Rooms
10.0
The rooms were spacious and impeccably clean. I especially loved the smell of wood in the air and the stunning view from my room.
Service
10.0
The staff were super friendly and professional, making my stay feel special. Their assistance in helping me locate a lost item was particularly appreciated.
Location
9.0
The hotel is set in a peaceful area, a bit away from the hustle and bustle, which I liked. It’s also conveniently located near a subway stop, making it easy to explore Kyoto.
Dining
8.0
The buffet breakfast was extensive and had beautiful views. While the prices in the bar and restaurant were a bit high, the food quality was great.
Facilities
9.0
The hotel's facilities, including the onsen and gym, were great additions. The new spa area was a nice touch, contributing to a luxurious stay.
Andrew
United States of America,
November
2024
7.2/10
The Westin Miyako Kyoto offered a good blend of modern luxury and traditional Japanese character. The spacious rooms boasted beautiful city views, especially from the city view suite. However, the layout of the hotel felt a bit overwhelming at times, with many turns to navigate.
Rooms
8.0
My Junior King Suite was well-appointed, featuring a lovely view of the city. However, the room did not have a proper desk, which was a bit inconvenient.
Service
7.0
The staff were generally professional and friendly, but the service in the cocktail bar was lacking at times. I felt like some areas were understaffed, especially during peak hours.
Location
9.0
I appreciated the hotel's location. It was in a quiet neighborhood but conveniently close to the subway and the Philosophers Path, perfect for exploring Kyoto's cultural sites.
Dining
8.0
The breakfast buffet was excellent, with a great variety of authentic Japanese options. I did have an unfortunate experience with a dish at the club lounge, but overall the food was fresh and delicious.
Facilities
8.0
The onsen was a highlight of my stay, spacious and beautifully designed. However, I wish there were more private spaces within the hotel to relax.
Brandon
United States of America,
October
2024
6.0/10
My stay at The Westin Miyako Kyoto was quite nice. The staff was incredibly attentive and helpful, making my experience enjoyable. However, I did find the walls to be quite thin, which made for some noisy nights. Overall, I would recommend this hotel, especially for its lovely amenities and great location near key attractions in Kyoto.
Rooms
9.0
My room was clean, comfortable, and well-appointed, offering stunning views. I particularly appreciated the complimentary water provided every day.
Service
10.0
The service was excellent! The staff members were very friendly and responsive. They went out of their way to assist me with local recommendations and even helped with transport arrangements.
Location
8.0
The location was good for exploring Kyoto, although it was a bit far for some attractions. A subway station was nearby, making it easy to get around.
Dining
8.0
Dining options were varied, but I found some of the prices in the bar and restaurants to be on the higher side. Breakfast in the lounge was a nice alternative to the busier restaurant.
Facilities
9.0
The hotel had amazing facilities, including a beautiful onsen and a gym. I really enjoyed my time relaxing in the spa area after a long day of sightseeing.